Comments & Complaints

Comments And Suggestions

We are happy to consider and accept comments and suggestions from our patients. Please present your views in writing at reception.

Practice Complaints Procedure

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling they have a genuine cause for complaint.

If you have a complaint or concern about the service you have received from the doctors or any of the staff working in this practice, please let us know. Our complaints officer is Mrs Claire Bell.

We operate a practice complaints procedure as part of an NHS system for dealing with complaints. Please ask the reception staff for a patient information leaflet.